Privacy Policy

Introduction

Locksmith Vaughan Ontario ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our locksmith services or contact us for assistance.

Information We Collect

Personal Information

When you contact us for locksmith services, we may collect:

• Your name and contact information (phone number, address)
• Service location and details about your locksmith needs
• Payment information for completed services
• Vehicle information for automotive locksmith services

Automatically Collected Information

We may automatically collect certain information when you visit our website:

• IP address and browser information
• Pages visited and time spent on our website
• Referring website information

How We Use Your Information

We use the information we collect to:

• Provide locksmith services and respond to your requests
• Schedule appointments and dispatch our technicians
• Process payments for services rendered
• Improve our services and customer experience
• Comply with legal obligations and protect our business

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With our technicians to provide requested services
• With payment processors to complete transactions
• When required by law or to protect our legal rights
• In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Service records may be retained for warranty purposes and legal compliance.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we have about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications

Cookies and Analytics

We use Google Analytics 4, a web analytics service provided by Google, to understand how visitors find and use our website. Google Analytics uses cookies and similar technologies to collect information such as the pages you view, your device and browser type, your approximate location, how you arrived at our site, and whether you tap a phone number or email link.

This information is used in aggregate to improve our website and our service. It is not used to identify you personally, and Google Analytics does not log or store full IP addresses. Google may process this data on servers outside Canada.

You can control cookies through your browser preferences, or prevent Google Analytics from collecting your data by installing the Google Analytics opt-out browser add-on.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: